Privacy Policy
Last updated: 2026/10/08
At Keystone Beyond Solutions (“we”, “us”), we are committed to protecting your personal information in line with South Africa’s Protection of Personal Information Act (POPIA). This policy explains what information we collect, how we use it, and the steps we take to safeguard it.
The responsible party for your personal information is Keystone Beyond Solutions, a South African private company (registration number 2026/786301/07), whose registered office is at 131 Southern Klipriviersberg, The Hill, Johannesburg, Gauteng, 2197.
Information we collect
When you contact us through this website, request a quote, or engage us for a service, we may collect your name, email address, phone number, and any details you provide about the work you need done.
If you submit a device for repair, we may access data stored on that device only as necessary to diagnose or complete the repair. This is governed by our Liability Waiver and POPIA Consent documentation provided at intake.
How we use it
We use your information to:
- Respond to enquiries and prepare accurate quotes.
- Deliver the services you request.
- Send invoices, service updates, or occasional relevant communication (only where you have agreed).
Website analytics
To understand how many people visit this website and which pages are useful, we run our own simple analytics. It records the page visited, the website you came from, your device type (phone, tablet or computer), your country, and whether you contacted us. It does not use cookies, does not store your IP address, and does not follow you across other websites. A visit is counted using a one-way code that changes every day and cannot be traced back to you. We do not use advertising trackers, and we do not count visitors whose browser sends a “Do Not Track” signal. Our website is delivered through Cloudflare, which processes requests on our behalf to keep the site fast and secure.
How we protect it
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access, including secure hosting and access controls on client data.
Your rights
Under POPIA, you have the right to request access to, correction of, or deletion of your personal information held by us, and to lodge a complaint with the Information Regulator if you believe your information has been mishandled.
Contact us
For any privacy-related questions or requests, contact us at admin@keystone-solutions.co.za.